FAQs

NewMD Membership

Do you accept insurance?

No, we don’t accept or bill any insurance company.

Do I still need insurance?

The short answer is yes. We are glad to enroll patients who do not have insurance, but we still advise you get at least a high-deductible “catastrophic plan” to cover un-anticipated costly medical emergencies.

What does my membership cover?

Your monthly fee covers access to your doctor via telehealth, phone and email, annual wellness exams, management of chronic conditions, acute illnesses, sports physicals, virtual visits, in-house labs, minor procedures, and all other services listed on our services page.

What's not included in a membership?

Hospitalization, outside labs, images, and special procedures.

Is there a limit on how many members can join NewMD?

Yes. Unlike traditional practices that take on as many patients as possible, our provider-to-patient ratio is limited. This allows for longer appointment times, individualized attention, and increased quality of care.

Can I be seen without joining NewMD?

Yes, contact the clinic to schedule an appointment and to hear more about special pricing.

This seems to good to be true. Is there a catch?

No. This is the real thing. Quality healthcare, the way you want it. Cutting out the middle-man (insurance companies) and keeping payment directly between the patient and the doctor keeps the price drastically lower.

MRI Questions

What are the benefits of cash pay?

By eliminating insurance and typical hospital costs, patients can save up to 85% on their MRI. And with transparent, upfront prices, there are no additional costs or fees to worry about.

Can I use my insurance to pay for my MRI?

Our MRI is a direct payment service. We do not bill insurance nor do we guarantee that your insurance will apply this to your benefits. However, we can provide you with a detailed receipt for your procedure that you can supply to your insurance company.

What costs are included in the $595 MRI payment? Are there any additional fees?

Your MRI, MRI reading, and one MRI disc are all included in the cost. Additional discs are available for a $15 charge.

Do you have financing options or payment plans available?

We partner with CareCredit, a health and wellness credit card that accomodates your financial needs by allowing for flexible monthly payments. You can learn more information about CareCredit here: https://www.carecredit.com/

Can I pay for my MRI using my HSA, FSA, or other health account?

Yes, you can pay for your MRI using health account funds such as these.

Do I need to be referred?

A referral is not necessary. If you do have. a referral, it can be faxed to (920) 454-9706.

What MRI's do you offer?

We offer MRI services for the following: Ankle, foot, knee, hand, wrist, forearm, elbow, shoulder, hip, cervical spine, and lumbar spine. We are not offering contrast studies at this time.

How long does the MRI scan take?

Please plan on roughly a 1 hour appointment. The scan itself takes about 30-45 minutes depending on the type.

How should I prepare for my MRI appointment?

Please wear loose and comfortable fit clothing items (no jeans/leather etc.), and leave jewelry and other valuables at home when possible. A locker will be provided for items brought with you to the appointment.

Other

Do you have Badgercare/Medicaid?

NEWMD is not contracted with any insurance plan, including Badgercare/Medicaid. When you agree to receive Badgercare/medicaid benefits, you are agreeing to utilize only contracted providers. If we see you, any prescriptions our providers send will not be filled by pharmacies. Please contact our clinic for further explanation if needed.

Do you have a patient portal?

Yes, it is called ‘Elation Passport’. Once you become a member, you will receive a link in your email to activate your portal.